Frequently Asked Questions...

Why should I have my pet groomed?

By keeping up with your pet’s grooming, you are safeguarding the health and happiness of your pet. Falling behind can result in matted fur and skin irritation which can lead your pet to become stressed out.

The benefits of grooming:

• Prevents coat from matting

• Keeps coat in good condition

• Aids health checking

• Brushing promotes good blood circulation

• Reduces odour

• Maintains a healthy coat

• Looks nice

• Supports active and busy lifestyle

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How often do you recommend grooming for my dog?

The amount of time between grooming appointments depends on the type of breed and coat along with size and lifestyle, but we recommend all dogs to be groomed every 4-6 weeks at the minimum.

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Will frequent bathing dry out my dog's skin and coat?

We use natural, nourishing, gentle products that are able to be used once a week. 

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Can I have my pet washed in my own shampoo?

We’ll be happy to use any preferred pet-safe or veterinarian prescribed shampoo, as long as it is designed for and safe to use on pets.

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Do you need to use my electricity or water hose?

We will need to plug into an outlet inside or outside the home, we run without a generator as they can be very loud (2-hour groom cost less than £1 of electricity). We have a water tank on board so we do not need to use a hose. 

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How long does grooming take?

Grooming appointments typically last anywhere from 45 minutes to two hours, based on the size of the pet, coat condition, hair length, etc. (very hairy and/or large dogs understandably take longer). Hand-stripping may take up to 3 hours)

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Is mobile grooming better than in a salon?

With mobile grooming, your pet receives a one to one session, not all salons may be able to provide this.

By having the same groomer each time your pet will take comfort in the familiarity of the groomer and become more relaxed. 1:1 service reduces the noise, smell and overall levels of discomfort that some larger salons may bring. If your dog is sensitive he will appreciate it.

And of course, we come to your home so the pup doesn’t have to be gone all day. You save your time and money, you don’t have to transport your pet anywhere, your car stays clean and your pet stays less stressed.

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Does my dog need to be up to date with his vaccinations?

Yes, pets must be up-to-date on all vaccinations for their own safety and for the groomer’s safety as well.

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